RESOURCES & FREQUENTLY ASKED QUESTIONS
Here are a list of questions we often get asked. If the question you’re looking for is not here, please feel free to contact us.
Yes. Just complete the online form here. There is no fee to join the waitlist.
Places at One fill very quickly and are only offered to families on the waitlist. We do encourage you to contact us direct to discuss availability and welcome any questions or updates to your preferences.
Yes. You can use our online form to book a tour or call us on 1300 522 202 to find out more information.
Yes. Just include the baby’s surname, name ‘unknown’ and the expected date of birth. Once the baby is born, contact us to update your details.
The minimum enrolment is two days and enables our educators to plan a suitable program for your child. It also helps to settle your child and form bonds with other children and educators.
We require 2 weeks written notice.
There is a different fee for the different age groups and stages of development. Our fee structure will be included in the enrolment paperwork.
- Planned and unplanned programs appropriate for your child’s age and stage and development
- Nutritional and delicious meals and snacks including milk
- Enrichment programs & Brain Development program which is embedded into our daily program and activities
- Wipes and barrier cream
You can elect to pay by credit card or direct debit and will be provided with a form to complete in your enrolment pack. Billing is conducted automatically every week on a Monday, for that week in advance.
The Child Care Subsidy (CCS) helps eligible families access approved and registered child care providers, by partially subsidising the cost of daily fees. CCS is provided by the Federal Government and is managed through their Services Australia agency.
Child Care Subsidy (CCS) is the payment made by Government to assist families with the costs of childcare. It is paid directly to the service and passed on to families as a fee reduction.
How does the Child Care Subsidy work?
The Child Care Subsidy will be paid directly to providers to be passed on to families as a fee reduction. Families will make a co-contribution to their child care fees and pay to the provider the difference between the fee charged and the subsidised amount
Who can get it?
To be eligible for the CCS you must meet certain requirements, some of which are: Be a Family Tax Benefit Child or Regular Care Child. Be 13 years of age or under, and not attending secondary school. Meet immunisation requirements.
You need to meet some requirements to get Child Care Subsidy.
We pay this subsidy directly to your childcare provider to reduce the fees you pay.
We love our families to come together and get involved in what’s happening in the centre. We believe it enhances your child’s early childhood experiences. You will be kept well informed of upcoming events and workshops that will allow you to meet all of our educators and other families that your children spend time with.
Other useful links
- Early Childhood Australia
- Department of Education and Training (DET)
- Department of Human Services
- Australian Children’s Education and Care Quality Authority
- Nutrition Australia
- FKA Children’s Services
- Better Health
- My Child
- Raising Children – The Australian Parenting Website
- Learning 4 Kids
- Natural Parenting
- The Imagination Tree
Find out more
If you want to find out more please book a tour to see our child care centre, if you’re ready to enrol your child please visit out enrolments page for more details.